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Anthony_Infotech
Anthony_Infotech, Technician
Category: TV
Satisfied Customers: 13949
Experience:  20+ years experience TV expert (field and bench) 9 approved qualifications in TV-ELECTRONICS
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I have a lg flat screen about 5 years old. Was working fine

Customer Question

I have a lg flat screen about 5 years old. Was working fine moved to a different room and now when you turn it on it shuts right back off
JA: Has this happened before? And have you tried unplugging your LG and leaving it off for a few hours?
Customer: Never has happened and yes did unplugged for several days
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: No, I turn on and hit menu or input and screen stays black then shuts off
JA: How long has this been an issue? What happened right before this popped up?
Customer: About a month ago when I moved it, I just switched to a different tv I had but this one is much better so am hoping to get it working properly
JA: Anything else you want the TV expert to know before I connect you?
Customer: That's it
Submitted: 16 days ago.
Category: TV
Expert:  Anthony_Infotech replied 16 days ago.

Hello

Welcome

I will need the full model number please found on the back of the set?thank you

Anthony

Expert:  Anthony_Infotech replied 16 days ago.

If you see any messages particular ones for a phone call they are not from me but the site, I do not use the phone call facility myself, only this texting method which I consider the best way forwards, if however you want to use the phone call option this will go to a board for another tech to take up, if a tech considers this viable by phone he will ring you, otherwise if you do not want it please ignore it thanks.

Customer: replied 16 days ago.
Lg plasma 50p j350 ub
Customer: replied 16 days ago.
The last correspondence said this help cost 5.00
Customer: replied 16 days ago.
Hello
Customer: replied 16 days ago.
Is anyone there?
Customer: replied 16 days ago.
Are you there?
Expert:  Anthony_Infotech replied 16 days ago.

Yes here

Expert:  Anthony_Infotech replied 16 days ago.

I lost my connection to the site sorry

Customer: replied 16 days ago.
Any idea what I need to do?
Expert:  Anthony_Infotech replied 16 days ago.

The set has a problem that may have been brought on by moving the set that is difficult to say the back of the set will need to come off (I am assuming you have tried another known good socket?) and the set examined inside for anything obvious like loose leads or plugs

Customer: replied 16 days ago.
Ok, I guess I will get someone to look at it
Expert:  Anthony_Infotech replied 16 days ago.

If the power-light is going OUT then you may be using a bad powe-socket or surge limiter please bypass that and go directly to the socket with the TV

Expert:  Anthony_Infotech replied 16 days ago.

If you wish to perform work yourself I can help but you may need a volt\ohm meter

Customer: replied 16 days ago.
Have direct to wall outlet
Expert:  Anthony_Infotech replied 16 days ago.

Move the set back to another room sometimes the power in a room is not good enough for the set, other than that you are looking at a fault inside maybe power or one of the scan boards has bad joints sorry its nothing easier

Expert:  Anthony_Infotech replied 16 days ago.

Please consider rating the answer positively with the rating bar of stars at the top of the page, rating me positively enables me to receive payment from the site thank you, ***** ***** question is open for 30 days

Many Thanks

Anthony

Customer: replied 16 days ago.
O, thanks for your help
Customer: replied 16 days ago.
Will do
Expert:  Anthony_Infotech replied 16 days ago.

Thank You rating bar of stars is top of the page thanks again

Anthony