Facing TV Problems? Ask a TV Technician.
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- Have you tried to unplug TV and cable box power cords from wall outlet for 10 minutes to reset, replug back in, let cable box reboot that may take several minutes, press Input button on TV or its remote to select correct video input source and check?If not yet, please try it now and reply back with the result.
What input of TV is hooked to cable box?Is it HDMI-1 or 2
Did you unplug TV power cord as well as requested in previous reply?
OK, Did you unplug TV power cord as well as requested in previous reply?
OK, so still no picture of Directv, correct?
If so, do you have another video device to connect into HDMI input of TV to verify the TV?
I understand, can you switch it to HDMI-1 or HDMI-2 input by pressing Input button on TV or its remote?
Also, do you have another video device such as DVD/ Bluray player etc to connect it into HDMI input of TV to verify the TV?
Ah OK, if HDMI input doesn't get any video signal, TV will not stay on that input and reverts to default input that is TV input so you get local TV channel.
HDMI input needs control signals as well along with video and audio signal of connected device, now we need to verify the TV by hooking another working video source such as DVD or Bluray player etc.
Do you have such thing to connect it to TV as a test to confirm the TV has no issue with HDMI input?
I'm sorry, we need a video source that must have HDMI Output to confirm the HDMI Input of TV. VCR and disc player will not serve the purpose.
Lets try different thing, is there another TV available to connect the Directv box into HDMI Input of TV to see if that TV shows picture?