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Mike G.
Mike G., Technician
Category: TV
Satisfied Customers: 6263
Experience:  10 Years Audio Video Repair & Setup
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I got a 92 inch Mitsubishi tv and it want come on In

Customer Question

I got a 92 inch Mitsubishi tv and it want come on In blinking 5red lights and 7 orange change the ballast but still no luck
JA: Can you guesstimate how old your Mitsubishi is? And just to clarify, what's the exact model?
Customer: 3 years old
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: Want come on It just started this
JA: How long has this been an issue? What happened right before this popped up?
Customer: I turned it off and all it do is blinking 5 red light and 7 orange repeatly
JA: Anything else you want the TV expert to know before I connect you?
Customer: No thats it
Submitted: 11 days ago.
Category: TV
Expert:  Mike G. replied 11 days ago.

Sorry for the delay! Regardless, I will do my best to provide you with excellent service. I have been helping people on this site since 2009. My main goal is to add you to the growing list of satisfied customers.

I see you were chatting with the site assistant. I am reviewing those details now and would like to hear from you asap so that I know you are ready to proceed.

-What is the full model number printed on the back of the tv?

-Any other parts/work done?

Customer: replied 11 days ago.
I have to look
Expert:  Mike G. replied 11 days ago.

ok

Customer: replied 11 days ago.
Wd92a12
Expert:  Mike G. replied 11 days ago.

Any other parts/work done?

Customer: replied 11 days ago.
U get it
Expert:  Mike G. replied 11 days ago.

Yes, Any other parts/work done?

Customer: replied 11 days ago.
Never 1 st problem I replaced the ballast
Expert:  Mike G. replied 11 days ago.

Has the lamp ever been replaced?

When?

Where did you get it?

How much did it cost?

Expert:  Mike G. replied 11 days ago.

Has the lamp ever been replaced?

When?

Where did you get it?

How much did it cost?

Expert:  Mike G. replied 11 days ago.

ooops

Customer: replied 11 days ago.
Aaron's 3599 no lamp wasn't replaced I read on internet to replaced ballast just did it didn't work
Expert:  Mike G. replied 11 days ago.

What is "Aaron's 3599"? Is that the price of the tv? When did you buy it?

Customer: replied 11 days ago.
I brought it from Aaron's 2 years ago
Customer: replied 11 days ago.
3599 was the price
Expert:  Mike G. replied 11 days ago.

Have you pulled the lamp out and inspected it for cracks/bulges in the glass?

Customer: replied 11 days ago.
no cracks looks like no problem with lamp
Expert:  Mike G. replied 11 days ago.

Do you own a DMM?

Do you have previous experience measuring live voltages?

There are some tests that need to be performed with a DMM while the tv is plugged in. If you have previous experience measuring live voltages, I can give you a copy of the service manual and point you in the right direction. What I can't do is teach you how to use a meter etc. The code 57 has three possible causes:

-Loss of 340V from POWER board to Ballast - Check PL & CJ1 circuitry.

-Loss of communications between MAIN and Ballast - Check FB & CJ3 circuitry.

-Defective ballast

I will give a link to the manual next.... if you desire. But if you do not have the needed skills and tools then having it repaired by a local shop is your best option. I can help you with that too, just provide your zip code.

If you need more help or don't understand something use the REPLY option and you may also submit a 3 to 5 star rating at the top of this page now so that I am recognized for helping with your question. Rating does not close your question or prevent future replies which are at no additional cost. The longer you wait to submit a rating, the less chance I will receive recognition.

Thanks
Mike

Expert:  Mike G. replied 11 days ago.
Expert:  Mike G. replied 11 days ago.

Please confirm you received my complete answer. And let me know if you need clarification or more assistance.

Expert:  Mike G. replied 9 days ago.

Hello, just checking back in to see if you still need help, or perhaps you would like to acknowledge that my time and input has been helpful?