Screen is turning purple and green, was watching a dvd when this 1st happened. Then turned to cable and same thing, it goes in and out, screen appears normal, then does that gets worse and then goes back.
JA: What's the model number of your TV? How old is it?
Customer: It's about 5 years old, LG 55 L W6500
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: Menu works yes, it has same issue with HDMI
input from blue ray player as well as the cable input
JA: How long has this been an issue? What happened right before this popped up?
Customer: About 4 days ago, we went out of town day after, I was watching a blue ray dvd when it 1st happened.
JA: Anything else you want the TV expert to know before I connect you?
Customer: That's all.