Facing TV Problems? Ask a TV Technician.
Hi. I'm Steve and I will be assisting you today. I've been here since 2005.
*** Please note that I cannot take a call right now*** - the site is sending you those prompts, not me. If you need phone support, I can opt out and another expert will help you.
Ok, let's see what we can do here.
What do you mean by "hook"? The TV should be connected to the soundbar with a cable - usually an optical cable. Do you have that in place?Let me know how you have the TV connected to the soundbar so that we can continue.Steve