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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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I can't control the sound with my remote. Also it is very

Customer Question

i can't control the sound with my remote. Also it is very difficult to turn the TV on and off with the remote. I can do anything else such as changing the channels and other function with the same remote!
JA: What's the exact make and model of your television? And how long has this been happening with the channels?
Customer: it has been happening in the last few months but it started to get worse every day to the point that i can no longer control the sound
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: iyes
JA: How long has this been an issue? What happened right before this popped up?
Customer: when it started several months ago it took more than 5 minutes from the time that I turned the TV to be able to change the volume. That time got longer and longer
JA: Anything else you want the TV expert to know before I connect you?
Customer: no
Submitted: 3 months ago.
Category: TV
Expert:  Jack replied 3 months ago.

Hi , I`m Jack , I will be helping you today
Can you please send me a reply when you`re ready ?
Please note that I have no control over the phone (or other) offers , they are sent by the website ,not by me and without my knowledge
By the way ,

Expert:  Jack replied 3 months ago.

Need help with this ?