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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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Phone has a orange screen will not come on I was using it

Customer Question

phone has a orange screen will not come on I was using it when this happen
JA: How old is the phone?
Customer: 2 years this christmas
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: everything else is working
JA: How long has this been an issue? What happened right before this popped up?
Customer: I thought the battery die so I plug in my phone the screen is orange and there is a little blue light in the upper left hand corner the seems to be blinking
JA: Anything else you want the TV expert to know before I connect you?
Customer: is he going to help me with my phone I don't have a issue with my tv
Submitted: 18 days ago.
Category: TV
Expert:  Nathan replied 18 days ago.

Hi, I'm Nathan.
Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review your details here.

Expert:  Nathan replied 18 days ago.

What is the make/model of the phone?