Facing TV Problems? Ask a TV Technician.
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Please confirm the model number of the remote you are using?
You should have a small touchpad remote control with the TV - there is a tiny microphone built into this, just below the Sharp logo at the bottom of the remote control. Make sure your hand isn't covering it!
See item 16 on the attached image.
Speak the word that you want to search for into the microphone at the bottom of the remote control. When you are using the microphone, do not cover this part with your hand. The Voice search may not start depending on the status of the TV.
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