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- Could you please get me the model number written on back cover of TV?
This info will help to assist you further.
OR find a label pasted on side panel of TV for model and serial number info.
Serial number ins't needed, please get me the model number of TV.
51f4500afx2a seems model number but it is incorrect so recheck it.
OK, no problem, please contact customer service to cancel the question, I'm just a TV tech here and have no control over such matters.