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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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I have strange scriggly lines on my vizio tv, I just bought

Customer Question

I have strange scriggly green lines on my vizio tv
JA: Can you guesstimate how old your Vizio is? And just to clarify, what's the exact model?
Customer: I just bought it at walmart on Black Friday. It is a 60" hd
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: The menu works. Problem is on most sources.
JA: How long has this been an issue? What happened right before this popped up?
Customer: issue only the last two days. We adjusted the size of the screen a few days before.
JA: Anything else you want the TV expert to know before I connect you?
Customer: No
Submitted: 5 months ago.
Category: TV
Expert:  Jack replied 5 months ago.

Hi , I`m Jack and I will be helping you today
Please note that I am an independent tech. that depends on your positive rating to get paid by this website and I have no control over the phone (or other) offers , they are sent by the website ,not by me and without my knowledge
That being said , a few questions coming up and by the way , pearl that greeted you is a computer so never mind the odd questions and suggestions;
Please let me know when ready to proceed .
Also ,Could you please give me the tv`s model number written on the back cover ?

Customer: replied 5 months ago.
Mode; No. D60n-E3
Expert:  Jack replied 5 months ago.

Thanks

If you open the tv`s own menu , is it also affected by this or it covers those lines ?

Customer: replied 5 months ago.
not affected
Expert:  Jack replied 5 months ago.

What is connected to this tv ?
Cable box,satellite,dvd,games etc. ?

Customer: replied 5 months ago.
Satelite
Expert:  Jack replied 5 months ago.

If you turn off the satellite while watching the screen , do you still have those lines ?

Customer: replied 5 months ago.
I'll go try it.
Expert:  Jack replied 5 months ago.

No problem and if they disappear then try to reboot it by pulling out its power cord for a couple minutes and in the mean time pull out and right back in securely all cables connected to it and at the tv

Customer: replied 5 months ago.
The picture mode was changed from standard to vivid. I changed it back and we don't seem to have the scriggly lines anymore
Expert:  Jack replied 5 months ago.

Great , just odd they didn`t show in the menu

Glad to hear that and let me know if you need further help