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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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Jvc tv. When i run channel search, it stops immediately and

Customer Question

Jvc tv. When i run channel search, it stops immediately and goes to channel two which is not even a channel around here. Ive tried everything i know to do.
JA: Can you guesstimate how old your JVC is? And just to clarify, what's the exact model?
Customer: Approx 5 y/o. Idk what model
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: Menu works. Other inputs work fine
JA: How long has this been an issue? What happened right before this popped up?
Customer: Id say abt a month. Cant think of anything that happened
JA: Anything else you want the TV expert to know before I connect you?
Customer: Other input connected to fire tv
Submitted: 5 months ago.
Category: TV
Expert:  Steve G. replied 5 months ago.

Hi. I'm Steve and I will be assisting you today. I've been here since 2005.

*** Please note that I cannot take a call right now*** - the site is sending you those prompts, not me. If you need phone support, I can opt out and another expert will help you.

Ok, let's see what we can do here.

Do you use an antenna or a cable box?

Let me know.

Steve