How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Louie Your Own Question
Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
13948492
Type Your TV Question Here...
Louie is online now
A new question is answered every 9 seconds

I HAVE A Samsung tv APPROXIMATELY, LD AND IT IS WORKING

Customer Question

I HAVE A Samsung tv APPROXIMATELY
JA: How old is your Samsung, and have you tried unplugging it and leaving it off for a few hours?
Customer: LD AND IT IS WORKING FINE. IT IS WALL MOUNTED AND I NOW WANT MOUNT IT ON A BUREAU. if IT HAD A SURFACE MOUNT INCLUDED WHEN I purchasedit, I lost it The model # is MODEL PN51D530A3FXZC
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: The Serial # is pn51d530a3fxzc and the version number is n3o2.
JA: How long has this been an issue? What happened right before this popped up?
Customer: I now would like to mount in on a cabinet. What type mounting attachmen tdo I need?
JA: Anything else you want the TV expert to know before I connect you?
Customer: Could I get this direct from one of your dealers I am situated in Kingston Ontario Canada. Charles Douglas.
Submitted: 5 months ago.
Category: TV
Expert:  Jack replied 5 months ago.

Hi , I`m Jack and I will be helping you today
Please note that although i can find you a new stand directly from samsung , we are not the samsung company

If that is agreeable with you then let me know and we`ll proceed