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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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HDMI alert that states the connection is comprised, YPBPR

Customer Question

HDMI alert that states the connection is comprised, YPBPR shows and the tv shuts off approximately 15 seconds later?
JA: What's the exact make and model of your television? And have you done any troubleshooting yourself?
Customer: Here's the various #s:BN39-01583A - SNIN 1523 - 42LN5300.
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: I unplugged the HDMI input and the tv still worked. Just no found the LG remote.
JA: How long has this been an issue? What happened right before this popped up?
Customer: It's been going on 4 a month or two
JA: Anything else you want the TV expert to know before I connect you?
Customer: No
Submitted: 3 months ago.
Category: TV
Expert:  Nathan replied 3 months ago.

Hi, I'm Nathan.
Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review your details here.

Expert:  Nathan replied 3 months ago.

Can you tell me what you have connected to the tv currently and on which ports?

Customer: replied 3 months ago.
We have a DVD connected, everything has been running well 4 over 1 yr.
Expert:  Nathan replied 3 months ago.

Only a dvd?
How specifically is it connected (which ports)?

Customer: replied 3 months ago.
Another $26? no thanks.
Expert:  Nathan replied 3 months ago.

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