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Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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Internet disappeard, no connection, tried manual etc does

Customer Question

internet disappeard, no connection, tried manual etc does not respond
JA: What's the model number of your TV? How old is it?
Customer: brand new from september october
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: the all menu does not work, it worked this am
JA: How long has this been an issue? What happened right before this popped up?
Customer: morning issue, before everything worked fine in early am
JA: Anything else you want the TV expert to know before I connect you?
Customer: i dis connected, reconnected, used passwords no avait/
Submitted: 2 months ago.
Category: TV
Expert:  Nathan replied 2 months ago.

Hi, I'm Nathan.
Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review your details here.

Expert:  Nathan replied 2 months ago.

What is the model number of the tv?