Facing TV Problems? Ask a TV Technician.
Hello and welcome to JustAnswer, I look forward to assisting you today. It sounds like you have your secondary audio programming turned on? That will either be a setting in the TV menu or possibly in the cable TV box menu.
From the tuner menu of the TV, highlight Digital Language and press OK. The Digital Language menu will display. Select your preferred language, in your case, English. Press OK, then exit. Let me know if that works..
Okay. Just so you are aware, we are not affiliated with Vizio but are an independent tech support service. Did you purchase the TV locally?
Okay good. I believe you have done everything right on your end and this sounds like there is a problem in the software that controls the audio features. Your best action at this point as inconvenient as it may be, would be to return it to Wal Mart for an exchange.
Please do. Let me know if you need further assistance.