Have TV Questions? Ask a TV Technician
Hello, My name is ***** ***** I'll be assisting you. I'm sorry you're having problems. I'm reviewing your details now and will reply shortly.
I need you to elaborate more on how you're receiving channels on the set. Specifically:
1) Whom is your cable provider?
2) Are you using a BOX with the set?
3) How is the box connected to the TV (HDMI, coaxial, component, etc.)?
Please provide as much detail as possible regarding your cable/SAT service to the TV and we can sort this.
Please view my reply and postback to proceed.