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Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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While watching TV the screen went blank. The TV in the

Customer Question

While watching TV the screen went blank. The TV in the bedroom worked fine, so I thought the problem was with the TV. I purchased a new TV, hooked it up and I get the message That U-verse is not available. I still have U-Verse on the TV in the bedroom.
Submitted: 2 months ago.
Category: TV
Expert:  Steve G. replied 2 months ago.

Hi. I'm Steve and I will be assisting you today. I've been here since 2005.

*** Please note that I cannot take a call right now*** - the site is sending you those prompts, not me. If you need phone support, I can opt out and another expert will help you.

Ok, let's see what we can do here.

Can you swap the receiver out with another one in your home?

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