Facing TV Problems? Ask a TV Technician.
Hi. I'm Steve and I will be assisting you today. I've been here since 2005.
*** Please note that I cannot take a call right now*** - the site is sending you those prompts, not me. If you need phone support, I can opt out and another expert will help you.
Ok, let's see what we can do here.With the TV on and displaying a picture, go around the back and you should be able to peer into the back of the set and see the three color guns. Do you see the green one at all?Let me know.Steve
Ok. So your green gun has most likely failed. Not uncommon with TVs of this vintage.It could be something simple like a failing component or the actual gun itself may have finally croaked. To find out which, you would need to dive in there and figure it out. Of course, without TV repair experience, and on a set like this, that is going to be a daunting task. It is also quite dangerous as these old CRT based sets use 30,000 volts to generate the picture and touching the wring part can ruin your day.The other bad news is that no TV repair outfit is going to touch this set. Parts just aren't available.In all honesty, the best advice I can give you is to cut your losses and find a replacement.I can help you with that and 50" TVs are very cheap these days. Especially during sales.