How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Louie Your Own Question
Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
13948492
Type Your TV Question Here...
Louie is online now
A new question is answered every 9 seconds

Sharp aquos - hdmi ports not working, old - 8 years? it was

Customer Question

sharp aquos - hdmi ports not working
JA: Can you guesstimate how old your Sharp is? And just to clarify, what's the exact model?
Customer: old - 8 years?
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: it was - now stuck in tuning channels mode
JA: How long has this been an issue? What happened right before this popped up?
Customer: coupe years - when I moved I believe
JA: Anything else you want the TV expert to know before I connect you?
Customer: where would I find model #
Submitted: 2 months ago.
Category: TV
Expert:  Nathan replied 2 months ago.

Hi, I'm Nathan.
Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review your details here.

Expert:  Nathan replied 2 months ago.

The model number would be printed on the back of the tv.

If you press the INPUT button, does the tv respond at all?
Does it show hdmi in the list but you can't pick them, or they don't show at all, or you pick them but get no signal or some other error message?

Expert:  Nathan replied 2 months ago.

Hello, it appears your question is still open.

Do you need more help with this?

Please note: You have already paid your fee to the site; I'd like to help you and provide value for that fee, but I do need to communicate with you here to do so, if more help is needed.

Nathan