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Shahid
Shahid, Technician
Category: TV
Satisfied Customers: 10468
Experience:  I have been repairing electronic gear since 1993 as a qualified Sony tech
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Ia pin code was entered on my Toshiba lcd tv cannot reset do

Customer Question

Ia pin code was entered on my Toshiba lcd tv cannot reset do have pin code
JA: Just to clarify, what's the exact model of your Toshiba? And can you guesstimate how old it is?
Customer: 40e200u1
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: yes it works, yes just trying to get a pin code to let me access
JA: How long has this been an issue? What happened right before this popped up?
Customer: just this morning I accidently pushed some buttons on the Toshiba remote next thing I noticed it locked me out of dish network access the message states I need a pin code for the tv but I had never entered one
JA: Anything else you want the TV expert to know before I connect you?
Customer: that's about it
Submitted: 4 months ago.
Category: TV
Customer: replied 4 months ago.
cannot access pin code on Toshiba lcd tv previous pin code not known
Expert:  Shahid replied 4 months ago.

Hi, my name is ***** ***** I will do my best to help you today. To make sure I don’t miss anything, please give me a minute to review your question.

Expert:  Shahid replied 4 months ago.

Lets try following procedure to clear the pin code in TV.

Please grab Toshiba remote that came with the TV. While the PIN code entering screen is displayed, press 'Recall' button four times within five seconds. The PIN code will be cleared and you can enter a new PIN code.

Please reply back with the result.

Thanks.

Expert:  Shahid replied 4 months ago.

Do you still have same problem?

Customer: replied 4 months ago.
I did as you said I cannot get my dish network to appear on screen
Expert:  Shahid replied 4 months ago.

OK, it is possible that TV has set on wrong video input that makes it unable to get connected video source signals. Please check what video input of TV is hooked to satellite receiver by reading the label then press Input button on TV remote and select that input source, this should correct the issue.

Expert:  Shahid replied 4 months ago.

Please reply with the result.