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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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I have a Samsung LED TV series 6300...a thin" line" appeared

Customer Question

I have a Samsung LED TV series 6300...a thin "green line" appeared yesterday on the screen...it is vertical and is appearing on the left side of the screen about 1/4 in from the left side?
JA: How old is your Samsung, and have you tried unplugging it and leaving it off for a few hours?
Customer: It's about 3 years old.....I unplugged it for about 5 minutes, but that didn't seem to solve the problem......do you suggest a few hours?
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: Menu works....same problem on all sources/inputs
JA: How long has this been an issue? What happened right before this popped up?
Customer: just happened yesterday...no noticeable symptoms before this line appeared...
JA: Anything else you want the TV expert to know before I connect you?
Customer: that's about all I can say....just giving you the symptoms....
Submitted: 5 months ago.
Category: TV
Expert:  Anthony_Infotech replied 5 months ago.

Hello

Welcome

My name is ***** ***** for the initial computer generated questions, OK this line does it stay up permanent or does it disappear then come back again?

Anthony

Expert:  Anthony_Infotech replied 5 months ago.

If you see any messages particular ones for a phone call they are not from me but the site, I do not use the phone call facility myself, only this texting method which I consider the best way forwards, if however you want to use the phone call option this will go to a board for another tech to take up, if a tech considers this viable by phone he will ring you, otherwise if you do not want it please ignore it thanks.