Have TV Questions? Ask a TV Technician
Hi, my name is ***** ***** I will do my best to help you today. To make sure I don’t miss anything, please give me a minute to review your question.
1- Could you please get me the model number written on back cover of TV?2- What video devices/ sources (such as cable box DVD player etc) are connected to TV and does the problem occur on all video input sources?These info will help to troubleshoot the problem.Thank you.
OK - Have you tried to unplug TV and cable box power cords from wall outlet for 10 minutes to reset, replug back in, let cable box reboot that may take several minutes and check?If not yet, please try it now and reply back with the result.
OK, please contact customer service at following link/ number for any billing/ money matters as I'm just a TV tech here and have no control over such things..
http://ww2.justanswer.com/help USA:(###) ###-####br />United Kingdom - 0***-***-**** Ireland - 1800-760-906