How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Louie Your Own Question
Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
13948492
Type Your TV Question Here...
Louie is online now
A new question is answered every 9 seconds

My hdmi input 3 doesn't work, Sony Bravia, I just got fire

Customer Question

My hdmi input 3 doesn't work
JA: What's the exact make and model of your television? And have you done any troubleshooting yourself?
Customer: Sony Bravia
JA: How long has this been going on? What troubleshooting have you tried?
Customer: I just got fire stick and put it in port 3 but when I go to input I can't choose hdmi 3
JA: Anything else you want the electronics expert to know before I connect you?
Customer: No
Submitted: 24 days ago.
Category: TV
Expert:  Shahid replied 24 days ago.

Hi, my name is ***** ***** I will do my best to help you today. To make sure I don’t miss anything, please give me a minute to review your question.

Expert:  Shahid replied 24 days ago.

- Could you please get me the model number written on back cover of TV?

Customer: replied 24 days ago.
KDL 46EX500
Expert:  Shahid replied 24 days ago.

Thanks for the info,

Have you tired to unplug TV power cord from power outlet for 10 minutes to get it reset, replug back in and select HDMI-3 input?