How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Louie Your Own Question
Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
13948492
Type Your TV Question Here...
Louie is online now
A new question is answered every 9 seconds

My hdmi input 3 doesn't work, Sony Bravia, I just got fire

Customer Question

My hdmi input 3 doesn't work
JA: What's the exact make and model of your television? And have you done any troubleshooting yourself?
Customer: Sony Bravia
JA: How long has this been going on? What troubleshooting have you tried?
Customer: I just got fire stick and put it in port 3 but when I go to input I can't choose hdmi 3
JA: Anything else you want the electronics expert to know before I connect you?
Customer: No
Submitted: 2 months ago.
Category: TV
Expert:  Shahid replied 2 months ago.

Hi, my name is ***** ***** I will do my best to help you today. To make sure I don’t miss anything, please give me a minute to review your question.

Expert:  Shahid replied 2 months ago.

- Could you please get me the model number written on back cover of TV?

Customer: replied 2 months ago.
KDL 46EX500
Expert:  Shahid replied 2 months ago.

Thanks for the info,

Have you tired to unplug TV power cord from power outlet for 10 minutes to get it reset, replug back in and select HDMI-3 input?