Facing TV Problems? Ask a TV Technician.
Hello, My name is ***** ***** I'll be assisting you. I'm sorry you're having problems. I'm reviewing your details now and will reply shortly.
You mentioned something about 4K UHD then posted a model number over 10 years old (so would not be 4K UHD). That said, I need some more info to help you:
1) What is the full model number off the back of the TV?
2) What is the brand and model of the DVD player and is it already hooked up to the TV?
Please view my reply and post one back to continue.