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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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I have tv hooked up its doing auto tune. Doesn't seem to

Customer Question

I have tv hooked up its doing auto tune. Doesn't seem to work
JA: What's the make and model of your tv, and can you guesstimate how old it is?
Customer: 4yrs old. 42lk520
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: Tv menu works.
JA: How long has this been an issue? What happened right before this popped up?
Customer: Yes. All connections. HDMI 1&2
JA: Anything else you want the TV expert to know before I connect you?
Customer: Don't know
Submitted: 1 month ago.
Category: TV
Expert:  Nathan replied 1 month ago.

Hi, I'm Nathan.
Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review your details here.

Expert:  Nathan replied 1 month ago.

What do you have connected to the tv?
Antenna? Cable/satellite? Dvd? Which ports are connected?

Is this the first time setting it up?

Customer: replied 1 month ago.
far just the tv. Cable. No DVD yet or sound bar. No Hdmi1. No. It got disconnected.
Customer: replied 1 month ago.
I'm not calling
Customer: replied 1 month ago.
Do you have any answers?
Customer: replied 1 month ago.
Ok. I'm canceling my credit card
Expert:  Nathan replied 1 month ago.

My apologies for the delay. The site is not quite instant, but please try to send only a single response and allow me time to receive it and respond back; multiple messages can get lost in the queue and further delayed.

You are seeing an automated ad by the site for a call or remote session, this is optional and may be ignored if you wish.

Expert:  Nathan replied 1 month ago.

To be able to give you an answer though I need specifics, please. Is it basic cable (coax from wall jack to tv), or is there a cable BOX?