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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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Can't connect to my wireless, E28h-C1. Vizio. Went thru the

Customer Question

Can't connect to my wireless
JA: What's the exact make and model of your television? And what have you tried as far as getting this connected goes?
Customer: E28h-C1. Vizio. Went thru the set up to my wireless, put in the wireless password ***** then hit connect
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: Only on this wifi cable tv connection works
JA: How long has this been an issue? What happened right before this popped up?
Customer: An issue for at least a week. Cable tv company is making changes a nets but all my other devices work with the same password. Password *****'t change
JA: Anything else you want the TV expert to know before I connect you?
Customer: No
Submitted: 1 month ago.
Category: TV
Expert:  Jason Jones replied 1 month ago.

Hello,
I am the person that will be helping you today.

May I ask for the brand and model name of your wireless router or your wireless modem?

Once I have the above requested information, I will be able to give you the correct answer.

I look forward to your response,
Jason