i am trying to connect it to chromecast and have inserted this device into the hdmi
connector in the back of this tv but it doesn't sense the connection. I notice that someone has taken out the screws that hold the hdmi connector into the tv. Go Figure! Should i go and find some screws to secure it and then try again? Thanks, Gail
JA: What's the exact make and model of your television? And what have you tried as far as getting this connected goes?
Customer: The model # is LN-R408D
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: The tv menu works but will not let me select HDMI under Source. It is greyed out and so are all the other sources choices except for the top one -TV
JA: How long has this been an issue? What happened right before this popped up?
Customer: I haven't used this tv for perhaps a year... But thought that I could begin to use it with the chromecast. It does work with our old dvd/vcr player that I connected it to last night just to check if it would work
JA: Anything else you want the TV expert to know before I connect you?
Customer: I bought this tv second hand, it worked fine with the dvd player but I wonder if it was sold because of the hdmi connector screws that are missing.