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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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The TV will not go on either with the cable remote or the

Customer Question

The TV will not go on either with the cable remote or the Hitachi remote. When I press the power switch in front of set, a red light comes on, but no blue light as before. Can you advise me?
JA: Can you guesstimate how old your Hitachi is? And just to clarify, what's the exact model?
Customer: Might be 6 years old model42HDS69
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: Cannot get a picture--cable box opering O>K>
JA: How long has this been an issue? What happened right before this popped up?
Customer: Was operating normally last night---acting this way this morning.
JA: Anything else you want the TV expert to know before I connect you?
Customer: No
Submitted: 3 months ago.
Category: TV
Expert:  Anthony_Infotech replied 3 months ago.

Hello

Welcome

If you try the manual buttons on the set itself do these do anything please?

Expert:  Anthony_Infotech replied 3 months ago.

Sorry please refresh your page

Expert:  Anthony_Infotech replied 3 months ago.

If you see any messages particular ones for a phone call they are not from me but the site, I do not use the phone call facility myself, only this texting method which I consider the best way forwards, if however you want to use the phone call option this will go to a board for another tech to take up, if a tech considers this viable by phone he will ring you, otherwise if you do not want it please ignore it thanks.

Anthony