Facing TV Problems? Ask a TV Technician.
Hi, I'm Nathan.Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review your details here.
Are you seeing anything on the tv at all?If not, you may be on the wrong input,
use the INPUT button on the insignia remote, pressing repeatedly, to get to the corresponding port where the cable box cords are connected, such as hdmi1 for example.
Let me know if that helps,
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