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Hi, I'm Nathan.Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review your details here.
So you are seeing 2 images, both the full picture but shrunk down to fit half the space?What inputs does this happen on (cable/satellite, dvd, etc)?
If you bring up the toshiba menu screens, do those show doubled too, or are they ok?
Do you mean just that cable is working on other tvs, but not on this one?
So it happens on the toshiba regardless of what you are watching (cable, dvd, etc, as well as menus).
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That is not sent by me.
Can you please answer my last question, and then I can provide you an answer here.
I am simply asking you to confirm that this happens on multiple inputs on the toshiba, as well as the menus.
The performance of other tvs or cable service on other tvs is not relevant to this issue.