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Steve G.
Steve G., Technician
Category: TV
Satisfied Customers: 17940
Experience:  VP of electronic repair company. Audio nut.
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I have a flat screen (new HD tv) and dropped my cable

Customer Question

I have a flat screen (new HD tv) and dropped my cable service and got an HD antenna with co ax to tv. What TV source or input will recognize the antenna?
JA: What's the make and model of your tv, and can you guesstimate how old it is?
Customer: It is less that a year old would have to look up type and model and get back to you.
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: No and yes menu works
JA: How long has this been an issue? What happened right before this popped up?
Customer: Nothing pops up. It has been an issue since the first day I used the antenna and can't find the proper input source to get anything.
JA: Anything else you want the TV expert to know before I connect you?
Customer: NO
Submitted: 2 months ago.
Category: TV
Expert:  Steve G. replied 2 months ago.

Hello there and welcome to Just Answer. My name is ***** ***** I will be assisting you today. I am an engineer with over 30 years of electrical and electronic training, repair and installation experience. I will try and answer your question accurately and precisely so that we can get you on your way.

I'm going to need the make and model of the TV. Then I can get you sorted out.

Let me know at your convenience.

Steve

Customer: replied 2 months ago.
OK will get that tomorrow for you.
Expert:  Steve G. replied 2 months ago.

Ok. can you at least tell me the brand? Samsung? Vizio?

Customer: replied 2 months ago.
Steve, the 32" Flat screen HD TV is an Element. Not sure of model # but it did have WV308 on the back.
Expert:  Steve G. replied 2 months ago.

Ok, good morning to you. The input source labelled "TV" will use the coax connection from your antenna.

You will then need to do a channel search as you would on any other TV. This is in the SETUP menu.

Please let me know if you need further help.

Steve