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Louie
Louie, Technician
Category: TV
Satisfied Customers: 11742
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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Does not power on, TC-L42e3. About 4 years, Can't turn it

This answer was rated:

Does not power on
JA: What's the model number of your TV? How old is it?
Customer: TC-L42e3. About 4 years
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: Can't turn it on
JA: How long has this been an issue? What happened right before this popped up?
Customer: Was watching tv and the remote buttons didn't work. Tried turning off the powe strip and the xfinity box booted back up but I can't get the tv to power on
JA: Anything else you want the TV expert to know before I connect you?
Customer: Nope

Hi and welcome to the site, I’m Louie. Sorry you had to wait awhile but I’ll do my best to help.

Initially, is the TV completely / electrically dead? ...or is there some indication of power such as a stanby light and only that it would not fully power up?

Customer: replied 2 months ago.
completely dead
Customer: replied 2 months ago.
How long for a response?

Sorry to hear of this.

Are you then considering a DIY (do-it-yourself) repair approach? If yes, do you have access to and familiar with a multi-meter and even perhaps a soldering iron?

Customer: replied 2 months ago.
Do not have access to those things

A completely dead TC-L42E3 would be indicative of an internal hardware issue.

Are you then considering blind replacement of the most likely faulty board?

Customer: replied 2 months ago.
Would it make financial sense to take it somewhere for a repair?

This is a 2011 model. Most of the parts would still be readily available and reasonably priced.

In most instances, it would be the service fee that would be a major concern.

Please post back how you would want to approach this and/or should additional information be needed.

Customer: replied 2 months ago.
Do you have references for a TV repair service company in the 98020 area?
Customer: replied 2 months ago.
Awaiting a response to the above

Thank you for allowing me time to compose my reply.

Please click HERE. Select your state and/or key in your Zip Code. Then click on the Submit button.

The described symptom of "...Does not power on..." could be as simple as a blown fuse.

...or the whole power supply board has failed. The Part Number is ***** subject to verification as depending on the version and revisions.

Click HERE.

Customer: replied 2 months ago.
The two places that come up are too far away.
Is your response indicating that it may make financial sense to have on on-site repair person come to my home, even though the TV has a built date of 2011?

Posting a potential online parts source was to give you an idea of the cost of a replacement board.

Hence if a repair person would come for an on site repair, you would have an idea of the parts cost.

Or even when just quoting for the repair charge over the phone.

To compare cost of a new TV model with the same size, please click HERE.

Comparing the quote and the cost of new, an informed decision can then be made.

Customer: replied 2 months ago.
I'll make calls tomorrow regarding the cost of a service call. Thank you for the information.

Great!

Glad that the above information may serve your purpose and if you haven’t done so, please provide a positive rating at the top of your page

Good luck and thank you too for the opportunity to share the information.

Louie and other TV Specialists are ready to help you