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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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I cannot use my remote to change channels and the TV picture

Customer Question

I cannot use my remote to change channels and the TV picture does not fill the whole screen. I changed the batteries on the remote, no effect.
Submitted: 5 days ago.
Category: TV
Expert:  Nathan replied 5 days ago.

Hi, I'm Nathan.
Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review your details here.

Expert:  Nathan replied 5 days ago.

How do you get your tv channels (antenna, basic cable, cable/satellite box)?

Which remote are you using?