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Hi , I`m JackPerhaps I can help you with this problem , a few questions coming up and please note that it may take a few minutes between replies;Also ,Could you please give me the tv`s model number written on the back cover ?
Anything that starts with LC-......
In any case Is this tv connected to a cable box/converter,satellite receiver,digital converter etc ?Or directly to antenna/cable from the wall outlet ,no box with its own remote ?
Sorry but I am not privy to any of the money matters or subscription or trials etc. etc. not an employee here but an independent tech.
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I will have to opt out now.
You don`t have to do anything , your question will be reposted for other techs. to see and jump in.Please just standby and someone should be with you shortly .
Hello Jef, I’m Nathan, and I’ll be assisting you today.
Sorry to hear that you’re having trouble with this but I’ll do my best to help you out.
To clarify, by "attached directly" do you mean a coax cord from the wall to the tv? Or is there a cox cable BOX?
Thanks for the update, that is what I was getting at as well. Glad it is working for you,