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Pete
Pete, Electronic Engineer
Category: TV
Satisfied Customers: 15765
Experience:  Over 16 years of experience installing and repairing electronics.
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A voice keeps saying the volume and the select light isn't

Customer Question

A voice keeps saying the volume and the select light isn't working
JA: What's the model number of your TV? How old is it?
Customer: Unable to see it. Is it on remote
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: Yes
JA: How long has this been an issue? What happened right before this popped up?
Customer: My husband touched a button, but doesn't know which one. 2 weeks
JA: Anything else you want the TV expert to know before I connect you?
Customer: No
Submitted: 9 days ago.
Category: TV
Expert:  Pete replied 9 days ago.

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  Pete replied 9 days ago.

Can you see the model number on the rear of the TV?

Do you have any other equipment connected to the TV?

Expert:  Pete replied 7 days ago.

I haven't heard back from you yet - please reply and let me know if you still need assistance with this.

Expert:  Pete replied 2 day ago.

Hi, just checking in on your question. If the issue is resolved or you do not need anymore help, please rate our session as 4 stars or more and press submit so I am credited for my time, otherwise please reply back so we can continue with the issue.