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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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I would like to setup my tv model# e320vl, vizio model#

Customer Question

I would like to setup my tv model# *****
JA: What's the make and model of your tv, and can you guesstimate how old it is?
Customer: vizio model# ***** 3years old
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: yes the tv wo
JA: How long has this been an issue? What happened right before this popped up?
Customer: I am changing antennas
JA: Anything else you want the TV expert to know before I connect you?
Customer: that is all
Submitted: 8 days ago.
Category: TV
Expert:  Jack replied 8 days ago.

Hi , I`m Jack and I will be helping you today
Please note that I am an independent tech. that depends on your positive rating to get paid by this website and I have no control over the phone (or other) offers , they are sent by the website ,not by me but let me know if you`d rather do this on the phone.
That being said , a few questions coming up and by the way , pearl that greeted you is a computer so never mind the odd questions and suggestions;
Please let me know when you are ready to proceed .

Expert:  Jack replied 8 days ago.

How do you mean you are changing antenna ?

You are going from cable system to antenna or you got a new antenna to connect to this tv ?

In other words it was on antenna before ?