Facing TV Problems? Ask a TV Technician.
Hi, I'm Nathan.Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review your details here.
to be clear, this is a paid support service. There is no free help for this product, but you'll pay a small fraction here of what you'd pay to have a tech out.
Let me know if you understand this and are ready to proceed.
I also need you to recheck the model number please, what you sent is not correct, though the middle portion 588bb860 is close.