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Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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It keeps turning off on its own is it because of HD, I

Customer Question

it keeps turning off on its own is it because of HD
JA: What's the model number of your TV? How old is it?
Customer: I bought it from my friends parents wher can I find the number you request
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: yes
JA: How long has this been an issue? What happened right before this popped up?
Customer: i have dishnetwork it just started doing this a few months ago when i had direct tv
JA: Anything else you want the TV expert to know before I connect you?
Customer: no its a great tv other wise
Submitted: 4 months ago.
Category: TV
Expert:  Aric replied 4 months ago.

Hello, My name is ***** ***** I'll be assisting you. I'm sorry you're having problems. In order to assist you, I need to ask for more info.

Expert:  Aric replied 4 months ago.

Can you please get me the model number off of the sticker on the back of the TV please?

Also, does the set physically shut OFF, or does the picture and/or sound simply cut out?

Expert:  Aric replied 4 months ago.

Do you need assistance with this?