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Dan
Dan, Broadcast Engineer
Category: TV
Satisfied Customers: 1449
Experience:  I am a member of The Society of Broadcast Engineers for a local CBS station
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My Vizio TV froze, the image that is, and does not respond

Customer Question

My Vizio TV froze, the image that is, and does not respond to the remote.
It's a model M321i-A2
Submitted: 8 days ago.
Category: TV
Expert:  Dan replied 8 days ago.

Hello and welcome to JustAnswer, I look forward to assisting you today. Feel free to disregard the Premium Service Offer for Remote Support. That is an automated popup initiated by the web site. Try this. Unplug the AC power then press and hold the power button on the TV fro about one minute. Plug it back in and give it a try then let me know please.