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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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Replaced batteries in the remote and need to turn on the TV

Customer Question

Replaced batteries in the remote and need to turn on the TV without a remote to pair it to the TV.
JA: What's the make and model of your television? And is the remote the same, universal, or for another device?
Customer: Visio, will gave to look for the model number
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: Nothing works
JA: How long has this been an issue? What happened right before this popped up?
Customer: The remote would not work until repeatedly pressed and then would work ok
JA: Anything else you want the TV expert to know before I connect you?
Customer: no
Submitted: 11 days ago.
Category: TV
Expert:  Aric replied 11 days ago.

Hello, My name is ***** ***** I'll be assisting you. I'm sorry you're having problems. In order to assist you, I need to ask for more info.

Expert:  Aric replied 11 days ago.

Please get me the model number of of the back of the Vizio and we can proceed.

Expert:  Aric replied 11 days ago.

Do you need assistance with this?