Facing TV Problems? Ask a TV Technician.
Hi , I'm Jack
Perhaps I can help you with this
On the TV's remote press menu and go to AUDIO , open that and you will see TV SPEAKERS , set them to ON and you`re done .
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O.k then this is something different here .
What is connected to this tv ?
Sorry about the repeat here , website acting up
What is connected as source , cable box , satellite etc. ?
Pull the cable box`s power cord off the wall outlet (cable box only) for a minute.In the mean time turn off the tv and turn it back on only after you plug back the cable box power cord.Note that it may take a couple of minutes for the cable box to reboot after you plug it back ,just give it time.
Let me know how that goes
Got your sound back ?
You lost the sound on your home theater system and tv at the same time , would be surprising ??
Doesn`t look good for the cable box
You would need to either try it on another tv or something else like a dvd or another box on this one .
If there is no sound coming out of that box , i cant see where the tv would take the sound !!
Do you have anything else connected to this tv ?
What i`m suggesting is to try something else on it
In any case right now i have to step out , this is taking longer than anticipated and i have to go
You don`t have to do anything , your question will be reposted for other techs. to see and jump in.Please just standby and someone should be with you shortly .PS. DO NOT rate or it will hinder the repost .