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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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I HAVE A 47ls4600, TO SEE IF I CAN ADD AMAZON PRIME.

Customer Question

i HAVE A 47ls4600, i AM TRYING TO SEE IF I CAN ADD AMAZON PRIME. I AM HOOKED WIRELESS BUT AM BEING TOLD TO CONNECT TO A LAN, I HAVE BEEN ABLE TO GET TO NETFLIX, WEATHER CHANNEL
JA: What's the exact make and model of your television? And what have you tried as far as getting this connected goes?
Customer: 47LS4600, WE HAVE GOT RID OF CABLE, WE HAVE ANTENNA AND IT IS WORKING FINE. I WENT NETWORK SETTINGS AND IT TELLS ME TO CONNECT TO AN LAN
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: WHAT DO YOU MEAN BY TV MENU
JA: How long has this been an issue? What happened right before this popped up?
Customer: THIS IS THE FIRST TIME I TRIED TO ADD AN APPLICATION
JA: Anything else you want the TV expert to know before I connect you?
Customer: NO
Submitted: 10 days ago.
Category: TV
Expert:  Steve G. replied 10 days ago.

Hello there and welcome to Just Answer. My name is ***** ***** I will be assisting you today. I am an engineer with over 30 years of electrical and electronic training, repair and installation experience. I will try and answer your question accurately and precisely so that we can get you on your way.

I need to gather some more information from you in order to help.

This is not a "Smart TV". How are you getting Netflix on the TV? Through another connected device?

Let me know and I'll try and help.

Steve

Customer: replied 10 days ago.
I must be getting through the internet router I HAVE IN THE HOUSE
Expert:  Steve G. replied 10 days ago.

No, you must have a smart device like a Roku box maybe?

Customer: replied 10 days ago.
I have a Roku but not plugged in, all I have is a DVD player hooked up. I did put in my router password ***** it accepted it
Expert:  Steve G. replied 10 days ago.

Ok, so maybe you are getting Netflix through your DVD player. Can you tell me the make and model please?

Expert:  Steve G. replied 10 days ago.

Are you there?