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Nathan
Nathan, Installer
Category: TV
Satisfied Customers: 20349
Experience:  Custom home theater installer, authorized dealer top brands.
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How do I turn off the subtitles on my Sony bravia, 55w807b,

Customer Question

Hi hi how do I turn off the subtitles on my Sony bravia
JA: What's the model number of your TV? How old is it?
Customer: 55w807b
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: Tht thats my problem where is the menus on the remote
JA: How long has this been an issue? What happened right before this popped up?
Customer: Just started now when I turned on the tv
JA: Anything else you want the TV expert to know before I connect you?
Customer: Where is menus on my remote I can only find home and options
Submitted: 7 days ago.
Category: TV
Expert:  Nathan replied 7 days ago.

Hi, I'm Nathan.
Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review your details here.

Expert:  Nathan replied 7 days ago.

The subtitles may not be coming from the tv.

If you are using apps, or an aerial they may, you'd press the Home button twice actually, then you should see the options from there (look for 3 horizontal lines or a gear/wrench icon) and you'll find it in the menu.

If you are using a cable or satellite service, you'd look for the subtitle (captions or CC) setting in the box menu instead of the tv.

Expert:  Nathan replied 3 days ago.

Hello, it appears your question is still open.

Do you need more help with this?
If so, just reply back on this page. If I’ve answered your question, please let me know you are satisfied, to conclude our session.

Please note: You have already paid your fee to the site; I'd like to help you and provide value for that fee, but I do need to communicate with you here to do so.

Nathan