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Ask Louie Your Own Question
Louie
Louie, Technician
Category: TV
Satisfied Customers: 11758
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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My screen says "No Signal" I am 82 and these things are very

Customer Question

My screen says "No Signal" I am 82 and these things are very challenging
JA: What's the model number of your TV? How old is it?
Customer: I will find it for you... please wait
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: No on menu, no problem on other sources and purchase date: 10/8/11
JA: How long has this been an issue? What happened right before this popped up?
Customer: Issue started two hours ago when I tried to manually shut off DVD that accidentally was turned on
JA: Anything else you want the TV expert to know before I connect you?
Customer: Odel# *****
Submitted: 3 months ago.
Category: TV
Expert:  Louie replied 3 months ago.

Hi and welcome to the site, I’m Louie. Sorry you had to wait awhile but I’ll do my best to help.

Initially, is the Sylvania directly connected to an antenna or cable feed? ....or is there a cable box? ...or even a satellite receiver?

Expert:  Louie replied 3 months ago.

If directly connected to an antenna or cable feed, then use the original remote control to:

  • press SETUP;
  • use ▲/▼ to select Channel;
  • press ENTER;
  • use ▲/▼ to select Auto program;
  • press ENTER;
  • select Antenna or Cable;
  • this would initiate autoprogramming of the available channels.

On the other hand, if there is a cable box, then please describe how the cable box is connected to the TV using what kind of cable(s).