Have TV Questions? Ask a TV Technician
Hi, I'm Nathan.Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review your details here.
Can you give me the complete model number of the tv, please?Is the sennheiser base station plugged into the tv directly?
What inputs are you using with the tv (cable/satellite, dvd, etc) and how exactly are they connected (hdmi, component, coax, etc)?