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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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My remote for magnavox will not work have changed batteried

Customer Question

my remote for magnavox will not work have changed batteried and still nothing
JA: What's the make/model of your device? How old is it?
Customer: magnavox about 2 years
JA: How long has this been going on? What troubleshooting have you tried?
Customer: no trouble shooting Have used the remote for the cable instead of tv remote
JA: Anything else you want the electronics expert to know before I connect you?
Customer: I want to hook up Apple TV
Submitted: 14 days ago.
Category: TV
Expert:  Jason Jones replied 14 days ago.

Hello,
I am the person that will be helping you today.

I see that you are wanting to hook up your Apple TV. May I ask what that means?

I will be standing by, looking forward to your response.

Thank you,
Jason

Customer: replied 14 days ago.
Apple tv is a like a cable box you can get netflix and regular tv without cable company. I need to change my Tv Source code and can not because remote is not working Maybe I should buy a new remote. The apple TV box comes with its own remote
Customer: replied 14 days ago.
are you there
Expert:  Jason Jones replied 14 days ago.

Thank you for the clarification. Unless you have the remote that came with the TV when you purchased it, you may not be able to use the remote to change inputs. May I ask for the full brand and model name of your TV?

Customer: replied 14 days ago.
MAGNAVOX led hdmi
Expert:  Jason Jones replied 14 days ago.

Thank you. Magnavox is the brand name. LED is the type of screen that is on the TV. HDMI is a type of video input.

May I ask for the model name?

Customer: replied 14 days ago.
MODEL #32me303v/f7a MANUFACTURED DECEMBER 2013 tHAT IS ALL THE INFOR i HAVE
Expert:  Jason Jones replied 14 days ago.

Thank you for the update. On the actual TV, please look at the buttons on it. Do you see a button that says, "Input"? If so, press that button and choose the correct video input for the Apple TV box. Did that work?

Customer: replied 14 days ago.
I HAVE 4 CHOICES TV HDMI 1 HDMI2 AND pc
Expert:  Jason Jones replied 14 days ago.

Thank you. ***** 1, first. If that isn't the Apple TV, choose HDMI 2.

Expert:  Jason Jones replied 14 days ago.

Once you are able to do that, please update me with the status of your issue. Thank you.

Customer: replied 14 days ago.
IT DID NO GOOD
Customer: replied 14 days ago.
tHIS IS NOT WORKING
Expert:  Jason Jones replied 14 days ago.

Into which HDMI port is the Apple TV plugged?

Customer: replied 14 days ago.
HDMI 1
Expert:  Jason Jones replied 14 days ago.

Choose HDMI 1 again. Verify that the box is securely plugged into the port and turn it on. What is seen on the display when you do this?

Customer: replied 14 days ago.
i THINK i WILL CALL aPPLE BECAUSE NOW i CAN NOT GET MY iPHONE TO DOWNLOAD mY WIFI SETTINGSA
Expert:  Jason Jones replied 14 days ago.

I can help you with that problem too, if you wish.