i am trying to set it up with my dish network and i can't do it even though i did it with a new vizier that i bought
JA: What's the model number of your TV? How old is it?
Customer: i don't remember but i have a new vizier probably a year old and is the same problem so maybe the model don't have much to do with it, but there is something in common on both tv's , the both have been connected to a portable antenna
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: i am having the problem with this two only ,the one that is hooked on now is fine , but we're trying to hook the new one because is bigger
JA: How long has this been an issue? What happened right before this popped up?
Customer: we set up both tv's with the same input, but no input works through the coax cable
JA: Anything else you want the TV expert to know before I connect you?
Customer: i think that is all