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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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I have an internet connection on my vizio. How to do I

Customer Question

I have an internet connection on my vizio. How to do I browse?
JA: Can you guesstimate how old your Vizio is? And just to clarify, what's the exact model?
Customer: About 5 years. Where do I find the model?
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: the TV menu works and I am presently looking at the menu options
JA: How long has this been an issue? What happened right before this popped up?
Customer: It hasn't been a problem. I am just now trying to tie into the internet.
JA: Anything else you want the TV expert to know before I connect you?
Customer: I can't think of anything else.
Submitted: 14 days ago.
Category: TV
Expert:  Steve G. replied 14 days ago.

Hello there and welcome to Just Answer. My name is ***** ***** I will be assisting you today. I am an engineer with over 30 years of electrical and electronic training, repair and installation experience. I will try and answer your question accurately and precisely so that we can get you on your way.

I need to gather some more information from you in order to help.

Do you have the original Vizio remote that came with the TV?

Customer: replied 13 days ago.
Problem solved.