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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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No picture, 55bl7200, 24mos, Menu works, Yesterday, No

Customer Question

No picture
JA: What's the model number of your TV? How old is it?
Customer: 55bl7200, 24mos
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: Menu works,
JA: How long has this been an issue? What happened right before this popped up?
Customer: Yesterday
JA: Anything else you want the TV expert to know before I connect you?
Customer: No
Submitted: 8 days ago.
Category: TV
Expert:  Mike G. replied 8 days ago.

I see you were chatting with the site assistant. I am Mike, the field technician assigned to help you. If you see a pop up for phone call service, it was not sent by me and I am not available by phone. To get started, I need to know you can see this message and are able to reply to me here.

-Who is your tv channel provider? comcast or directv or time warner or....

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