How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Louie Your Own Question
Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
13948492
Type Your TV Question Here...
Louie is online now
A new question is answered every 9 seconds

Screen is black when I turn it on and after a couple of

Customer Question

screen is black when I turn it on and after a couple of minutes it warms up an looks normal.
JA: What's the model number of your TV? How old is it?
Customer: 2006 model Pioneer PDP-5050HD
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: menu works, same problem on all sources.
JA: How long has this been an issue? What happened right before this popped up?
Customer: 2 months now, everything was normal before this happened.
JA: Anything else you want the TV expert to know before I connect you?
Customer: I did replace the power board but that did nothing, problem is exactly the same.
Submitted: 2 months ago.
Category: TV
Expert:  Anthony_Infotech replied 2 months ago.

Hello

Welcome

Is the power-light blinking on the front of the set please?or is it lit normal in the ON mode?

Anthony

Customer: replied 2 months ago.
Lit normal in the ON mode. No the screen also has a 2 inch white line horizontal across the middle of the screen as well as the warming up issue.
Expert:  Anthony_Infotech replied 2 months ago.

OK during the problem if you press the menu button of the sets own remote control does the menu comeup OK?

Anthony

Customer: replied 2 months ago.
No, the menu comes up but it is behind the blackened area of the screen until it warms up for a few minutes then you see the menu and the tv picture fine except for a few black and green spots right in the center of the screen that never go away. I replaced the power board with no change in the problem.